Terms and Conditions

The uses of the services provided by tumandas.com.mx Through the internet portal or the pages or sites hosted and / or located therein. Every time you access the portal or use the services provided by tumandas.com.mx acquires the status of user and is subject to the terms and conditions described here. The terms and conditions may be modified or updated at any time, without prior notice, for which we recommend that you visit this section regularly and read the content in detail.

User Registration and Password

tumandas.com.mx provides Users, directly or indirectly, access and / or use, as the case may be, of a series of resources, services, including, but not limited to: Information on products and services of electronic purchases through the services intermediation of the Portal (hereinafter the "Services"). In the same way, the acquisition, purchase, sale or obtaining of any item through any of the Services is under the sole and exclusive risk of the Users.

Service tumandas.com.mx It is a service sale of articles and services. To use the service tumandas.com.mx, it is optional to open a user account with a valid payment method. Acceptable forms of payment include credit card, debit card, and cash. All charges incurred will be automatically deducted from the payment method. The amounts charged to the account are not transferable or refundable. Refunds will not be given for returned, expired, lost, damaged or stolen products. Accounts inactive for 120 days will be closed. tumandas.com.mx reserves the right to charge the full amount due if the payment method is canceled, disabled, discontinued or rejected after using the service.

It is optional to create a user with a password, in order to use the services provided by tumandas.com.mx, in case of doing so it is mandatory to complete the registration form in all its fields with valid data, as well as the address or addresses that you register so that the products or services that you buy and / or contract are sent. The User must complete it with personal information in an exact and precise manner and under protest of telling the truth ("Personal Data") and assumes the commitment to update the Personal Data as necessary. Providing any false or inaccurate information constitutes a breach of these General Terms and Conditions (GTC). 

tumandas.com.mx You may use various means to identify your Users. Users guarantee and respond, in any case, to the veracity, accuracy, validity and authenticity of the Personal Data entered. In case of registering, the User will provide an email to identify their account, and will generate a "Password" to access said account, such elements will serve as a security mechanism for the User's authentication. The Password must be integrated with the specifications and / or algorithms that the page system tumandas.com.mx indicates, the Password will be necessary for the User to access their account. The User undertakes to maintain the confidentiality of his Password.

The user acknowledges that the Password will be a substitute for his handwritten signature for an electronic one for the confirmation and express manifestation of his consent in any purchase or contract made through tumandas.com.mx; Therefore, the documentary or technical evidence where it appears will have the force, validity and effects that the applicable commercial legislation attributes to it.

The Password may be subsequently modified by the User in accordance with the provisions of these GTC and the policies that tumandas.com.mx adopt for this purpose. The User acknowledges the personal and non-transferable nature of both the account or user and the Password, which will remain in his custody, control and care, for which the User shall be the sole responsibility of any damage or harm that may be suffered as a result of the improper use of them.

The Account is personal, unique and non-transferable, and the same User is prohibited from registering or owning more than one Account. tumandas.com.mx reserves the right to refuse service, close accounts, delete or edit content, or cancel orders at its sole discretion.

In case of tumandas.com.mx detects different Accounts that contain matching or related data, you may cancel the respective Account, after notifying the User, at the address that the User has registered in the Portal or via email to the email address that the User has provided to tumandas.com.mx.

The User will be responsible for all operations carried out with his Account, as access to it is restricted and the use of his Password is exclusive to the User. The User agrees to notify tumandas.com.mx immediately and by suitable means, this being the online chat through tumandas.com.mx or by phone at 1-800-459-1143 if dialing from the United States or at 55 5422 9501 if dialing from Mexico, any unauthorized use of your Account, as well as entry by unauthorized third parties to it. It is clarified that the sale, assignment or transfer of the Account (including reputation and ratings) is prohibited under any title. tumandas.com.mx may request any additional information to confirm the identity of the User. tumandas.com.mx may cancel or restrict the account of the Users, if it detects any improper use on the site of the services offered therein, prior notification made to the User, at the address that the User has registered in the Portal or via email to the electronic address that the User has provided to tumandas.com.mx.

When you use any Service tumandas.com.mx or send us emails, text messages and other communications from your mobile or desktop device, you will be communicating with us electronically. You consent to receive electronic communications from us through emails, text messages, automated mobile device alerts, notices, and messages from this site. You agree that all agreements, notices, statements and other communications that we provide to you electronically meet the same legal requirements as if they were in writing.

Sending promotions, offers and communications related to your orders

During the registration process, the user agrees to receive promotional emails from the site tumandas.com.mxHowever, you can subsequently opt out of receiving such promotional emails by clicking the link at the bottom of any promotional email.

Likewise, during the registration process the user expressly authorizes to make telephone calls and send text messages for marketing purposes, however, at any time they have the power to revoke this consent by contacting us through the online chat at tumandas.com.mx,  o via telephone to the number 1-800-459-1143 if dialing from the United States or 55 5422 9501 if dialing from Mexico, expressly stating their desire not to continue receiving phone calls or sending text messages from our marketing team.

In order to facilitate the follow-up of your orders, you expressly authorize us to receive confirmations related to the delivery time of the products purchased in tumandas.com.mx.

Pago process

Pay in Store

When making a purchase at tumandas.com.mx there is the possibility of making the payment with the order number directly in one of the authorized convenience stores shown in tumandas.com.mx Said folio will have a time to pay of 72 hours from its creation, in case the payment of the order is not made in this period, the purchase will be canceled.

Payment through Paypal or Credit Card (TDC) / Debit

In order to guarantee the delivery of your products and as a security measure in the purchase process, we may request a photocopy of the following documents, as the case may be:

You are the person who registered the purchase and holder of the TDC, Debit or Paypal with which the payment was made:

• IFE or INE copy, which must be current, is required on both sides and all data must be legible.
• Copy of the TDC, only on the front, that is, only the 16 digits and Name of the holder.

You are the person who registered the purchase, but the TDC, Debit with which the payment was made belongs to another person:

• Copy of IFE or INE of both people (buyer and holder of the TDC), these must be current, it is required on both sides and all data must be legible.
• Copy of the TDC, only on the front, that is, only the 16 digits and Name of the holder.

The aforementioned documents are necessary to continue with the process of taking care of your order, in case of not fulfilling any of the required ones, or that these are not legible, we will not be able to attend your order and will proceed with the cancellation of it.

Commercial and shipping conditions.

tumandas.com.mx try to be as accurate as possible. Nevertheless, tumandas.com.mx does not warrant that product descriptions are accurate, complete, and reliable, or that they are up-to-date or error-free. If a product offered by tumandas.com.mx does not meet the description, the only solution will be to return the product unused.

With respect to products sold by tumandas.com.mxWe are unable to confirm the price of a product before you place your order. Despite our best efforts to avoid this, a small part of the products in our catalog may be incorrectly priced. If the correct price of a product sold by tumandas.com.mx is higher than the one listed on the page, at our discretion we will contact you before shipping the product or cancel the order and notify you of the cancellation.

tumandas.com.mx make your shipments with Fedex, DHL and / or specialized motorized courier, which allows us to offer you a punctual and quality service. Ensuring that your products arrive safely and always on time at their destination. Shipments of products within the Mexican republic they will have no cost. No shipments are made outside the Mexican Republic.

For any questions or clarification of your order you can do it by phone, If you dial from the United States, please call the number 1-800-459-1143, if it is from Mexico at 55 5422 9501, or by writing to the email contacto@tumandas.com.mx

On certain purchases, tumandas.com.mx reserves the right to make additional request for documents and signatures.

There are cases in which an order may not be processed due to circumstances beyond our control and which cannot be foreseen, circumstances in which force majeure or fortuitous event intervenes, in that sense, tumandas.com.mx, will inform the customer immediately why it was not possible to process an order.

All products offered on the site tumandas.com.mx, are subject to availability and are offered to our users while stocks last, so it may be the case that the same product can be purchased by several customers at the same time and at the end of the sale process it turns out that the product is no longer found available for being out of stock, even when it appears on the website tumandas.com.mx, in which case the user will be informed of such situation or will be notified of the impossibility of processing the purchase order.

Some products offered on the site tumandas.com.mx, may be subject in addition to these terms and conditions, to particular conditions of sale, which may be consulted by the user together with the description of the product, it is necessary that all users verify the particular conditions of sale of these products, before make your purchase, in order to make sure of the terms, conditions and restrictions that in your case may apply in a particular way.

The user, before purchasing the product, must accept the particular conditions of sale, being the case that these general terms and conditions may be added, limited or modified depending on the corresponding particular conditions of sale of the product in question. , in case of conflict or contradiction in these terms and conditions and the particular conditions of sale, the latter will prevail over the former, consequently the user must read carefully, in addition to these terms and conditions, the particular conditions of sale, the Which will be understood as accepted at the time the user proceeds to purchase the product.

All logos, symbols and intellectual property contained in tumandas.com.mx are property of tumandas.com.mx and its affiliates. The service tumandas.com.mx it must not be resold commercially.

Products warranty

The guarantee of the products will be provided directly by the manufacturers or distributors of the same, the duration of said guarantees is clearly referred to in the description of each product and is issued and validated by the manufacturer or distributor of each product, therefore tumandas.com.mx, does not assume any responsibility regarding said guarantees and the subscriber is obliged to contact directly the supplier or manufacturer of the Product in question to make said guarantee effective.

Along with the purchased product, the user will receive a user manual, which contains the instructions for the correct use and installation of the purchased product, as well as all the information on the warranty that the manufacturer has conferred.No subscriber may request a broader warranty. of the one indicated there.

tumandas.com.mx, will not be responsible for the guarantees granted by the manufacturers or distributors of the products, but will take all the actions tending to provide the subscribers who request it with the contact information of said service. This provision will remain in effect after the termination or expiration of this agreement.

Some products have a guarantee that will be provided directly by tumandas.com.mx, the particular terms and conditions, as well as their timing, will be made known to users together with the description of the products that such guarantees apply to them.

tumandas.com.mx will not be liable for any delay, failure to perform, loss or damage due to fire, explosion, blackout, earthquake, volcanic action, flood, weather elements, strike, embargo, labor disputes, civil or military authority, war, acts of God , acts or omissions of carriers or suppliers, acts of regulatory or governmental agencies or other causes beyond.

This Agreement is governed by the laws of the State of Texas. Please send any questions or correspondence about this user agreement or the TuMandas.com.mx website to:

tumandas.com.mx

16414 San Pedro Suite 610 San Antonio, TX 78232